Easy, Effective and Affordable Help Desk Software
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Help Desk Features
Key Features
Work Orders
Asset Management
Scheduling
Reporting
Email Submission
Web Interface
Workstation Audit
More...
Software Update
TSC2 Help Desk Client version 4.3 is now available.
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Reports & Charts
TSC2 Help Desk includes over 80 reports and charts to keep you informed.
Reports
Work Orders
Unassigned Work Orders
Work Orders by Building
Work Orders by Category
Work Orders by Contact
Work Orders by Date
Work Orders by Department
Work Orders by Due Date
Work Orders by Priority
Work Orders by Status
Work Orders by Technician
Billing (Hours)
Work Order Hours by Building
Work Order Hours by Category
Work Order Hours by Contact
Work Order Hours by Department
Work Order Hours by Technician
Closed
Closed Work Orders by Building
Closed Work Orders by Category
Closed Work Orders by Contact
Closed Work Orders by Date
Closed Work Orders by Department
Closed Work Orders by Due Date
Closed Work Orders by Priority
Closed Work Orders by Status
Closed Work Orders by Technician
Custom
Extended Work Order Report
Days Open
Work Order Days Open by Building
Work Order Days Open by Category
Work Order Days Open by Department
Work Order Days Open by Technician
Open
Open Work Orders by Building
Open Work Orders by Category
Open Work Orders by Contact
Open Work Orders by Date
Open Work Orders by Department
Open Work Orders by Due Date
Open Work Orders by Priority
Open Work Orders by Status
Open Work Orders by Technician
Past Due
Past Due Work Orders by Building
Past Due Work Orders by Category
Past Due Work Orders by Contact
Past Due Work Orders by Date
Past Due Work Orders by Department
Past Due Work Orders by Due Date
Past Due Work Orders by Priority
Past Due Work Orders by Status
Past Due Work Orders by Technician
Summaries
Work Order Summary by Building
Work Order Summary by Category
Work Order Summary by Contact
Work Order Summary by Department
Work Order Summary by Technician
Equipment
Equipment by Building
Equipment by Department
Equipment by Make
Equipment by Purchase Date
Equipment by Purchase Order
Equipment by Type
Equipment by Vendor
Equipment Repairs by Make
Retired Equipment
Summaries
Equipment Repair Summary by Make
Equipment Summary by Work Order Count
Warranties
Equipment Warranty Expiration 30 Days
Equipment Warranty Expiration 31-60 Days
Equipment Warranty Expiration 61-90 Days
Equipment with Expired Warranty
Contacts
Contact List
Contacts by Building
Contacts by Department
Technicians
Technician List
Technician by Building
Technician by Department
Vendors
Vendor List
Charts
Work Orders
Work Orders by Building
Work Orders by Category
Work Orders by Contact
Work Orders by Department
Work Orders by Technician
Equipment
Equipment by Building
Equipment by Department
Equipment by Make
Equipment by Operating System
Equipment by Type
Equipment by Vendor