Easy, Effective and Affordable Help Desk Software

Software Update
TSC2 Help Desk Client version 4.3  is now available.

Download Updates
Considering Track-IT for your help desk software?
Check out our price and feature comparison before you decide.

Free 30 Day Evaluation

Microsoft Small Business Specialist

Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information
practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
This notice
applies to all information collected or submitted on the TSC2 Help Desk website. On some pages you can order products, make requests, subscribe to email newsletters and mailing lists, and register to receive evaluation software. The types of personal information collected at these pages are:

Name
Company Name
Title
Address
Email address
Phone number
Fax Number
Credit/Debit Card Information

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not
share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email and support requests we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Information you submit on our website in order to receive evaluation or trial software may be used to contact you to ask about your evaluation use. Such information will not used for any other purpose and will not be shared with outside parties.
You can register on our website to receive email updates on new products and services. Information you submit on our website will not be used for this purpose unless you specifically fill out the subscription form.

We use non-identifying and aggregate information to better design our website. For example, we may use non-identifiable information to determine that X number of individuals visited a certain area on our website.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Client List
We maintain and may, at our discretion, publish our client list in whole or in part on our web site and/or in marketing materials for prospective clients and media. This list includes client company or organization names only, we will not publish contact information without prior approval. A client may elect to be not included in the client list by providing a request to info@servantix.com.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at info@servantix.com.