Easy, Effective and Affordable Help Desk Software
TSC2 Help Desk Licensing
TSC2 Help Desk is licensed per named technician, not the number of end users. Read more about licensing.
Support Maintenance
Each new purchase of TSC2 Help Desk includes 12 months of support maintenance. Read more about support maintenance.
Licensing
TSC2 Help Desk is available in several Technician licenses and an Enterprise license.
Name Technician Licensing
A Technician license allows you to have a specified number of named technicians, an unlimited number of contacts (end users) and an unlimited number of read-only contact login accounts. When selecting a Technician license you must select the number of technicians that will be named in the TSC2 Help Desk database. This includes technicians that are listed, but may not log into or access the system as well as any administrative login accounts you may need. For example, if your IT department has 3 support technicians and 2 help desk personnel that will be entering work orders you will need a 5 Technician License.
Enterprise Licensing
The Enterprise license allows you to have an unlimited number of named technicians, an unlimited number of contacts (end users).
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